Eligibility for Refunds:

• • To be eligible for a refund or exchange, you must provide proof of purchase, such as an order number or receipt.
  • Refunds and exchanges are applicable only for products purchased directly from our website. If you have purchased our products through a third-party retailer or distributor, please contact them for their specific refund policy.

Reasons for Refunds:

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  • We offer refunds or exchanges in the following cases: a) Defective Product: If the product you received is damaged, faulty, or defective, you may be eligible for a refund or exchange. Please provide photographic evidence of the issue. b) Wrong Product: If you received a different product than what you ordered, we apologize for the inconvenience caused. You may be eligible for a refund or exchange upon verification. c) Sizing Issues: If the product you ordered does not fit you properly, you may be eligible for an exchange. Please refer to our size guide before making a purchase. d) Change of Mind: We understand that preferences may change. If you change your mind about a purchase, you may be eligible for a refund or exchange, subject to the conditions outlined in the following section.
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• Conditions for Refunds or Exchanges:

  • Products must be returned in their original condition, unused, and undamaged. Any signs of wear and tear or damage caused by the customer will void the eligibility for a refund or exchange.
  • All original tags, packaging, and accessories must be included with the returned product.
  • Refunds or exchanges must be requested within 5 days from the date of purchase.
  • The customer is responsible for the return shipping costs unless the return is due to a mistake on our part.
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• Refund Process:

  • To initiate a refund or exchange, please contact our customer support team at info@leathervintages.com. Provide them with your order details and a clear description of the issue.
  • Our team will assess your request and guide you through the return process if applicable.
  • Once the returned product is received and inspected, we will notify you of the status of your refund or exchange.
  • If approved, refunds will be issued to the original payment method used during the purchase.  refund to be processed and reflect in your account.

• Non-Refundable Items:

  • The following items are non-refundable: a) Customized or personalized products. b) Products that have been used, altered, or damaged by the customer.
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• Contact Us:

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  • If you have any questions or concerns regarding our refund policy, please reach out to our customer support team at info@leathervintages.com .We will be happy to assist you.